Janet is a seasoned leader in Facilities, Property and Asset Management with more than 32 years experience in Commercial and Retail properties across the United States, Canada and Australia. 25 of those years were with Savers/Value Village thrift stores. She is currently serving as the driving force behind Strategic Initiatives at Hero Facility Services, LLC. Her comprehensive skill set includes strategic planning, team building, vendor management, critical thinking, program and project management, budgeting, asset management, and effective communication with all company stakeholders.

Janet’s commitment to excellence extends beyond her daily responsibilities. She has actively contributed to the industry by participating in Connex (formerly PRSM) since 2003. She has served on the Board of Directors for multiple organizations, showcasing her dedication to shaping the future of Facilities and Asset Management. Moreover, her involvement with the Canadian Council for Connex underscores her international perspective and commitment to advancing best practices in the field.

In a dynamic career spanning over three decades, Janet Cooper has not only demonstrated her proficiency in navigating the complexities of Facilities Management but has also played a pivotal role in shaping industry standards and fostering collaborative initiatives.

A strategic minded  leader, mentor and educator with more than 20+ years of progressive experience in corporate real estate, asset management, and facilities management. Marcia has impressive credentials in providing advisory services, adult education, and career planning. Marcia has a deep passion for working in high-energy, fast-paced growth companies and professionals in the non-profit, private, and public sectors in making a lasting impact.