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ConnexFM2024 Session: Operationalizing ESG

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The presentation covered key ESG issues, how stores integrated ESG into their strategies, and the role of building managers in achieving sustainability goals. It explored retail sustainability areas such as energy management, adoption of renewable energy, and waste practices. Additionally, it discussed how stores assessed supplier ESG performance and the evolving role of facilities management.

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Michael Zabaneh

Vice President, Sustainability

Retail Council of Canada

Michael is a leading sustainable business expert, with over 20 years’ experience across North America, Europe and Asia. His work has most recently been focused on public and private sector ESG (Environmental, Social and Governance), climate change and circular economy projects, cross-sectoral initiatives and government relations advocacy as Vice President of Sustainability at Retail Council of Canada, Director of Sustainability at GFL, Director of Climate Change & Sustainability Services at Ernst & Young and as Vice President of Business Development & Strategy at Bee’ah, a UAE based integrated waste management company. In Michael’s current role at Retail Council of Canada, he currently leads the sustainability practice, supporting retailers and quick service restaurants nationally with government advocacy, pre-competitive collaboration and the development of knowledge sharing platforms on a range of issues such as ESG and climate action, extended producer responsibility (EPR) and plastic waste reduction.