Knowledge Hub

ConnexFM2026 Session: AI in Facilities Management: What Actually Works and Why

  • Register
    • Facility Manager - Free!
    • Individual Facility Manager - Free!
    • Trial Member - Free!
    • Educator Member - Free!
    • Supplier Member - Free!
    • Pro Services Member - Free!
    • Staff Member - Free!
    • Friend of Connex Member - Free!

Artificial intelligence is quickly becoming part of the facilities management conversation but for many organizations, the challenge is not whether to adopt AI, it is how to make it deliver real operational value.

This session focuses on what actually works when applying AI in multi-site facilities and service environments. 

Attendees will learn why the most effective AI strategies do not attempt to replace existing systems or people, but instead integrate AI as an intelligence layer that connects to enterprise data and operational processes. The session will explore how this approach supports technicians and vendors in the field, improves decision-making for facilities leaders, and drives measurable improvements such as faster response times, higher first-time fix rates, and reduced operational friction.

Paul Walsh

Paul Walsh

Expert in Facilities, Vendor Strategy & Multi-Site Operations, ConnexFM Past Board Member

Zachary Wolf

Zachary Wolf

Senior VP of Product

ServiceChannel

Thomas Cottereau

Thomas Cottereau

Founder & CEO

Sight Call

Michael Fairclough

Michael Fairclough

Founder

Tuulbelt

Key:

Complete
Failed
Available
Locked
Presentation Video
Open to view video.  |  47 minutes
Open to view video.  |  47 minutes