Resource Package: ConnexFM2025 Conference & Event Education
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A package of educational components from ConnexFM2025.
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In the complex world of facility management, the relationship between Facility Managers, Procurement, and Suppliers often resembles a delicate dance, marked by competing priorities and challenges. This session will explore the critical dynamics of this interaction, focusing on the roles and perspectives of each party.
In the complex world of facility management, the relationship between Facility Managers, Procurement, and Suppliers often resembles a delicate dance, marked by competing priorities and challenges. This session will explore the critical dynamics of this interaction, focusing on the roles and perspectives of each party. We will discuss common conflicts, such as the balance between speed and due diligence, and cost versus quality, while emphasizing the importance of effective communication and negotiation tactics to achieve win-win outcomes. Through real-world case studies, we will highlight successful collaborations that transformed potential conflicts into opportunities for innovation. Join us for an engaging discussion that will equip you with strategies to navigate the procurement landscape effectively and address specific challenges faced by attendees in facility management.
Todd Brinegar
Senior Vice President of Sales
BrainBox AI
Todd is a global sales and marketing leader - EBITDA Growth and Market Development Across Diverse Technology Sectors. He is an innovative business performance strategist and tactician with more than 20 years of sales, marketing, and market repositioning experience, with a strong record of revenue growth in software, hardware, services and human capital management solutions acquisition.
Joseph Molesky
Sr. Vice President
Sodexo
Joe Molesky is a visionary leader with a distinguished career transforming the service industry. Currently serving as Senior Vice President at Sodexo, he leverages deep expertise in all aspects of field service to drive rapid growth, employee experience, customer experience, and enterprise value. Joe’s innovative, data-driven approach and commitment to integrating cutting-edge practices have positioned him as a trusted authority in the service industry. His leadership continues to set new benchmarks for excellence, fostering sustainable growth and cross-functional collaboration across the organization.
Allison Gonzalez
Sr. Manager, Procurement
KinderCare
With over 20 years of extensive experience in strategic sourcing and category management, Allison has built a strong track record in optimizing procurement processes and driving cost efficiencies across multiple industries. Specializing in indirect services, she has worked with leading brands in the quick-service and fine dining restaurant sectors, as well as the theme park and early childhood education industries.
Allison leverages a deep understanding of supply chain management, vendor relationships, and market trends to deliver value-driven sourcing strategies tailored to each industry. Adept at negotiating high-value contracts and managing complex vendor portfolios, she consistently looking to improve bottom-line performance while maintaining operational excellence.
MIchelle Plasz
Sr. Manager, Global Category Management
Grainger
Michelle Plasz is a Senior Manager of Indirect Procurement at Grainger with twenty years of procurement experience across hospitality, manufacturing, distribution, and technology industries. She has expertise in negotiating contracts, driving supply chain efficiencies, assessing and mitigating supply chain risk, and leading cross-functional project teams across Asia, Europe, and North America. Michelle brings a partnership focus to her work, balancing the need to move quickly with the need to get it right, with clear communication and project plans, and using the right metrics to ensure success. She lives in the Chicago suburbs with her husband, two teenaged sons, and one rescue dog who resists her attempts at coaching for performance improvement.
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In this session, attendees will learn how leading multi-site organizations are using internet-connected devices (IoT, or Internet of Things) to more efficiently and effectively manage large portfolios.
Excess energy waste, time consuming site visits, and expensive reactive repairs – these are just a few of the true costs multi-site facilities managers are facing when remote HVAC-R visibility and control is lacking.
In this session, attendees will learn how leading multi-site organizations are using internet-connected devices (IoT, or Internet of Things) to more efficiently and effectively manage large portfolios. The presenters will share real-world lessons learned and outline a practical roadmap for implementation, including strategies for building stakeholder buy-in, selecting pilot locations for maximum ROI, and avoiding common deployment pitfalls.
Whether you manage two properties or two thousand, this session will equip you with the knowledge to evaluate, implement, and maximize the benefits of connected facility management solutions, transforming your multi-site HVAC-R management program from a cost center to a value driver.
Matt Thompson
Director of Strategic Partnerships and Mysa HQ
Mysa
Matt has 20 years of experience in commercial and industrial building controls, from security access to HVAC-R and Smart IoT devices with an emphasis on energy management. His time at Honeywell gave him a foundational knowledge of commercial HVAC controls that he later applied in senior sales roles at Google, Amazon, and WellAir, where he gained valuable insights into both the challenges and opportunities businesses face when adopting smart controls solutions.
At Mysa, Matt leads the development and deployment of Mysa HQ. This lightweight energy management control system brings enterprise-grade capabilities to multi-site retail, restaurant, and professional services locations while maintaining the simplicity that operators need. A proud former US Army officer, Matt applies military precision and strategic thinking to his work and life. He strongly believes in the value of choosing straightforward solutions over unnecessary complexity whenever possible.
Jeremy Lombardo
Facilities Manager
Neighbourly Pharmacy
Jeremy Lombardo is an accomplished Facilities Manager with extensive experience in operations, vendor relations, and fleet management. Currently serving as the Facilities & Fleet Manager at Neighbourly Pharmacy Operations Inc. since 2024, Jeremy champions a safety-first culture, collaborates on preventative maintenance programs, and cultivates key vendor relationships to support approximately 300 retail pharmacy locations.Previously, Jeremy held the role of Manager, National Operations/Facilities & Vendor Relations at the same company from 2018 to 2024, where they fostered vendor relationships, developed scalable accounts payable systems, and designed standard operating procedures. Jeremy's career also includes roles such as Operations Coordinator at Rx Drug Mart Operations Inc., Banking Advisor at Royal Bank of Canada, and various positions at Ally Credit/GMAC.Jeremy holds a Bachelor of Arts with Honours in Economics & Philosophy from York University and a diploma in International Business-Logistics & Administrative Studies from Seneca College.
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Repair or Replace – A asset breaks and now what? You need a quick decision. Come join us to analyze the cost, age, efficiency, downtime, lease term, operational impact, and other factors to arrive at a replacement or repair decision.
Repair or Replace – A asset breaks and now what? You need a quick decision. Come join us to analyze the cost, age, efficiency, downtime, lease term, operational impact, and other factors to arrive at a replacement or repair decision. This is a unique, workshop format session where attendees will leave with a working excel template. Whether it be an HVAC system, refrigeration unit, roof, forklift, or any other asset, this will allow you to utilize your own data points for any asset to arrive at and support your decision with senior leadership.
Dr. Clair Nixon
Professor Emeritus of Accounting
Texas A&M University
Clair J. Nixon is Professor Emeritus of Accounting at Mays Business School, Texas A&M University. He served from 1980-2017.
Results of Dr. Nixon’s research activities have appeared in numerous journals including Agribusiness, an international journal, Journal of Agribusiness, American Journal of Agricultural Economics, Journal of Taxation, Tax Advisor, Taxation for Accountants, Financial Analysts Journal, and many others. He has co-authored five books including Personal Finance, Individual Income Taxation, How to Analyze Financial Statements in Agriculture and others.
He has also been the recipient of over $500,000 in competitive grants from organization such as the National Oceanic and Atmospheric Administration, Department of Commerce, Department of Agriculture, Canadian Embassy, Center for the Study of Western Hemisphere Trade, and many others. He has presented numerous papers at regional national and international professional meetings. He has also appeared on television and radio programs to discuss national tax policy issues.
Dr. Nixon has received recognition for his excellence in teaching including the 1995-1996 Outstanding Teaching Award from the College of Business Honors Program as selected by the students; the 1993-1994 Association of Former Students Distinguished Achievement in Teaching; and in 1992, the Association of Former Students, Texas A&M University, awarded him the Distinguished Teaching Award, College of Business. Ernst & Young awarded him the Ernst & Young Faculty Excellence Award in 2010. He received the Chairman’s Award from Halliburton Corporation, 2008.
He was the holder of the PricewaterhouseCoopers Teaching Excellence Professorship. Dr. Nixon also served as the co-director for the Texas A&M University Agribusiness Degree Program.
Dr. Nixon has served as a consultant to both profit and not-for-profit organizations in the areas of taxation, managerial accounting, and forecasting. He regularly participates in executive development programs sponsored by Texas A&M University focusing on corporate development, financial statement analysis and managerial decision-making. He is on the board of directors of several closely held corporations in Texas and Utah. He also served 9 years as an elected trustee for the College Station Independent School District. Prior to his academic appointment, he managed a commercial farming operation in Idaho.
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In today’s competitive business environment, articulating the financial impact of investment decisions is crucial. This session will explore the intricacies of constructing robust ROI and COI business cases, two powerful tools that help justify investments and highlight the potential consequences of the status quo (of doing nothing).
In today’s competitive business environment, articulating the financial impact of investment decisions is crucial. This session will explore the intricacies of constructing robust ROI and COI business cases, two powerful tools that help justify investments and highlight the potential consequences of the status quo (of doing nothing).
Attendees will learn how to leverage these frameworks to not only drive profitability but also align their proposals with broader organizational objectives. With over 15 years of experience in the field, our speaker will share insights and real-world examples that demystify these critical concepts.
By the end of this session, participants will gain the confidence to build financial models and craft proposals that speak directly to key decision-makers, ensuring that their projects receive the green light. Risk mitigation metric; risk to make change, risk to NOT making changes.
John Casey
Sales Director, National Accounts
Entouch
A graduate of the University of Arizona and the Wharton School of the University of Pennsylvania, John’s journey has spanned a career in Investment Banking, where he led over 200 IPOs, including Trump Hotels and Casino Resorts, where he shared numerous meals with the former POTUS. John and his wife, Stacey, were the owner/operator of a multisite retail business, Carvel Ice Cream, and the founder of a software startup company in the Healthcare industry. John has worked with large multisite operators in healthcare and retail at General Electric (GE). John has been delivering digital transformation solutions to large multisite businesses_since 2009. John brings an understanding of the continuously changing world of technology, beginning 25 years ago when he led the early stages of digital transformation for a large global Investment Bank. On the weekends, you can find John visiting his adult kids or enjoying Phoenix with Stacey and their two dogs.
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Facility management (FM) is an essential function, ensuring that spaces run smoothly and effectively in support of broader organizational goals. In this session, you’ll be introduced to the foundational concepts that every new or transitioning facility manager needs to succeed.
Facility management (FM) is an essential function, ensuring that spaces run smoothly and effectively in support of broader organizational goals. In this session, you’ll be introduced to the foundational concepts that every new or transitioning facility manager needs to succeed.
We’ll explore the core responsibilities of FM, focusing on how facility managers maintain operational efficiency, safety, and sustainability while contributing to an organization’s success. Additionally, this session will cover the key skills and competencies that are essential for effective FM, such as communication, problem-solving, and resource management, providing practical insights for applying these abilities to real-world scenarios.
A unique aspect of this session is its emphasis on personal development. Participants will gain access to a useful tool designed to help them assess their current FM skill set, identify areas for growth, and explore resources for ongoing professional development. Whether you’re looking to strengthen your expertise or plan your next career steps, this session will equip you with actionable strategies to help you thrive in the ever-evolving world of facility management. Join us for a practical, informative overview that will give you the knowledge, skills, and tools to build a solid foundation in facility management.
Carolyn McGary, CFM, SFP, PBD,CFT,ProFM
Professor
MSU Denver
Carolyn McGary is a seasoned and respected professional in the field of Facilities Management (FM), with extensive experience spanning project management, consulting, and education. Known for her down-to-earth and approachable nature, Carolyn holds several key FM credentials, including Certified Facility Manager (CFM), Sustainability Facility Professional (SFP), and ProFM. Her career has been marked by her passion for fostering the next generation of FM professionals, particularly through her leadership roles with the FM Pipeline Team, a nonprofit focused on bridging the talent gap in the industry.
A strong advocate for collaboration and continuous learning, Carolyn emphasizes the importance of mentorship and education in her work. She encourages her peers and students alike to ask questions, challenge themselves, and engage with the evolving FM landscape. Carolyn’s hands-on experience and focus on practical knowledge make her an invaluable mentor and thought leader in the FM community. Humble yet driven, she remains committed to creating healthier, more efficient built environments, while empowering others to do the same.
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This interactive demonstration introduces SiteStack, BigRentz’s AI-powered platform designed to tackle operational inefficiencies in facilities management and vendor operations across multi-site industries. Facilities professionals and vendors often face fragmented processes and hidden costs that escalate operational expenses.
This interactive demonstration introduces SiteStack, BigRentz’s AI-powered platform designed to tackle operational inefficiencies in facilities management and vendor operations across multi-site industries. Facilities professionals and vendors often face fragmented processes and hidden costs that escalate operational expenses. SiteStack centralizes equipment and trade services procurement, labor scheduling, cost forecasting, and supplier coordination in one streamlined platform. Leveraging insights from over $500 million in real transactions, its AI-driven model offers real-time cost transparency, enabling facilities managers to make informed, data-backed decisions that optimize budgets and timelines. Vendors benefit from a broader customer base and tools to adjust pricing and enhance service delivery. This session will provide an in-depth look at how SiteStack fosters efficient, cost-effective, and transparent partnerships between facilities professionals and vendors.
Scott Canon
CEO
BigRentz
Scott Cannon is the CEO of BigRentz, a leading procurement software company that solves long-standing challenges in construction by streamlining equipment and trafe service procurement while improving logistics. The platform connects contractors to over 14,000 rental yards and 6,000 rental companies across the U.S., reducing inefficiencies in a traditionally fragmented industry. With BigRentz’s expansive network, 90% of jobsites nationwide are reachable within 30 minutes, helping contractors optimize operations, cut transportation costs and enhance project efficiency.
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In today’s rapidly evolving markets, adaptability is essential for business success. This session will explore System-Driven Innovation and its competitive advantages by integrating Innovation Engineering with Dr. W. Edwards Deming's research into key business functions.
In today’s rapidly evolving markets, adaptability is essential for business success. This session will explore System-Driven Innovation and its competitive advantages by integrating Innovation Engineering with Dr. W. Edwards Deming's research into key business functions.Focusing on Systems Thinking, we will examine common Facility Management (FM) challenges using janitorial services as a practical example. Often, the root issues lie within the systems rather than the staff, as Dr. Deming's 94/6 Rule indicates that 94% of outcomes are influenced by systems and processes. By addressing these systemic factors, Facility Managers can achieve significant, sustainable improvements.Led by Doug Hall, an expert in systems thinking, and Allen Randolph from the cleaning industry, this session will provide actionable insights into the sources of frustration in process improvement, the application of systems thinking to FM operations, and the importance of managing variation. Attendees will also learn about the role of worker psychology and how to apply the Deming Cycle to optimize facility systems
Allen Randolph
VP Business Development
Kaviac
*ConnexFM Subject Matter Expert*
Area(s) of Expertise: Cleaning System Design, Cleaning Quality Validation, Total Cost of OwnershipAllen serves as the Chair of the 2025 ConnexFM Thought Leadership Committee, which delivers content in varying formats and is intended to support ConnexFM's ongoing commitment to developing quality educational resources to address relevant issues facing multi-site facilities management professionals.
Allen has over 30 years of cleaning industry experience, including cleaning validation testing consulting, cleaning process engineering, TCO (Total Cost of Ownership) consulting, and increasing cleaning worker professionalism.
Doug Hall
Founder
Eureka! Ranch & Innovation Engineering
Doug Hall has been an inventor for 50 years – starting with a Learn to Juggle Kit that he created and marketed at age 11. He is a chemical engineer by education who worked in the Brand Management department at Procter & Gamble rising to the rank of Master Marketing Inventor – shipping a record 9 innovations in 12 month. The secret to Doug’s success then and now is the application of system thinking to innovation – inspired by his father’s pioneering work with Dr. W. Edwards Deming. After 10 years at P&G – Doug retired to found the Eureka! Ranch – an invention and Innovation education company focused on enabling innovation by everyone, everywhere, everyday. The Eureka! Ranch is the master distributor for the Innovation Engineering courses, Jump Start Your Brain LMS content and tools – to corporations, schools, colleges and universities. For his pioneering research on innovation Doug has been awarded honorary doctorates by the University of Prince Edward Island and the University of Maine.A few years ago Doug’s curiosity on whiskey lead to the founding of Brain Brew Custom WHISKeY a company that is reinventing – how bourbon is crafted and marketed. Doug has been named one of America’s top innovation experts by Inc. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO magazine, and the CBC. He has co-hosted various network TV & Radio Programs (ABC American Inventor, Backyard Inventor and Brain Brew Radio) as well as a writing and performing a play on his adventures and misadventures as a North Pole Tenderfoot. He is the author of 7 books. His book Jump Start Your Business Brain has been named as one of the 100 Best Business Books of All Time by 800-CEO-Read. Doug is a citizen of Canada and the USA. He and his wife Debbie – through their Planet Eureka! Foundation – are active supporters of the two communities they call home – the Greater Cincinnati Region and Prince Edward Island Canada.
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The asphalt paving industry faces mounting pressure to improve sustainability while maintaining performance. This session will explore how incorporating fibers into asphalt mixtures provides a promising solution for both environmental and functional enhancements in road construction.
The asphalt paving industry faces mounting pressure to improve sustainability while maintaining performance. This session will explore how incorporating fibers into asphalt mixtures provides a promising solution for both environmental and functional enhancements in road construction.Traditionally, asphalt relies on natural aggregates and petroleum-derived binders, which contribute to high energy consumption and greenhouse gas emissions. In response, the industry is seeking innovations to extend pavement lifespan, reduce resource consumption, and minimize maintenance.Fibers such as cellulose, glass, polyester, and synthetic polymers are increasingly used to reinforce asphalt mixtures. These fibers improve mechanical properties, reduce cracking, rutting, and deformation, and enhance load-bearing capacity. By extending the lifespan of roads, fiber-reinforced asphalt decreases the frequency of repaving, optimizes material use, and improves recyclability.The session will include case studies demonstrating measurable improvements in road performance and reductions in carbon footprint. Incorporating fibers into asphalt paving not only enhances durability but also contributes to sustainable construction practices, making it a key component in the pursuit of greener infrastructure.
Eric Faggioli
Presidetn
Delware Valley Paving
Eric is a third generation owner of Delaware Valley Paving. He has led the charge of Delaware Valley Paving becoming a leader in the National Construction space from their routes as a Philadelphia based regional paving vendor. Eric calls Pennsylvania home with his wife, two children and dog. He is a motor sports junkie with multiple hobbies for all seasons!
MIchael Craig
Vice President, Account Management
Delware Valley Paving
Michael Craig has spent the past 15 years in Account Management ensuring customer service, deliverables and deadlines expectations are exceeded. He's been with Delaware Valley Paving over the past 5 years, assisting with the growth from regional paving vendor to leading National Construction firm. At his home in New Jersey, you can find Michael spending time with his wife and dog or spending time on the rugby field!
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Futureproofing your organization's Facilities Operating Model, it is imperative to consider your ESG priorities and other market conditions, data, and AI strategy to operationalize and codify them into day-to-day operations and workstreams
Futureproofing your organization's Facilities Operating Model, it is imperative to consider your ESG priorities and other market conditions, data, and AI strategy to operationalize and codify them into day-to-day operations and workstreams. In this session, you will hear from corporate facilities leaders and industry experts to understand how organizations are taking a new approach to addressing gaps in their current operating models and defining new processes, integrations, and data governance strategies to create an agile operating model and the implications and benefits for their teams, and stakeholders in portfolio operations, the business and their field customers.
Tom Kay
Managing Partner
Efficio Advisors
Tom is a dynamic leader in the smart building industry. As Managing Partner with Efficio Advisors, Tom brings a deep expertise in smart technology and sustainability.
A passionate energy efficiency advocate and GreenTech evangelist, Tom advises startups and enterprise companies, guiding them toward innovative solutions. As a connector and business strategist, his strategic insight and mentoring skills make him a valued executive coach and board advisor.
Known as a smart technology “nerd” and PropTech tracker, Tom is a critical thinker and AI "geek" who does his best to stay ahead of industry trends. As an industry speaker, he inspires audiences with his vision for sustainable and smart building practices.
Maureen Ehrenberg
President, Commerical Division
Lessen
Former CEO and co-founder of Blue Skyre IBE, Maureen is an internationally recognized real estate industry business leader with over 35 years of experience in business process transformation, strategic positioning, and operations of large, complex portfolios. Before co-founding BSI, she was the Global Head of Strategic Real Estate Operations for WeWork. Her previous experience also includes being International Director and Global President of JLL’s Facilities Management Services, Global Head of Integrated Facility Management at CBRE, Executive Vice President of Grubb and Ellis Company and President and CEO of Grubb and Ellis Management Services, Inc. Ehrenberg was named a 2021 Woman y of Influence CRE Consultant/Advisor by GlobeSt.com and serves on several industry boards.
Joseph Allen
CEO/Founder
9 Foundations
Dr. Joseph G. Allen, DSc, MPH, CIH is Associate Professor and Director of the Healthy Buildings Program at Harvard T.H. Chan School of Public Health and CEO and Founder of 9 Foundations, Inc. He is the coauthor of Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well. Dr. Allen serves on Harvard’s Presidential Committee on Sustainability, he keynoted the White House’s first ever Indoor Air Quality Summit, and during the COVID-19 pandemic, served as Commissioner of The Lancet COVID-19 Commission and Chair of its Safe Work, Safe Schools, and Safe Travel Task Force. In 2023, Allen was featured on the 60 Minutes episode, The Air We Breathe, spotlighting the value of healthy indoor air quality for virus mitigation. He has authored over 100 peer-reviewed scientific papers, and regularly contributes to the New York Times, Washington Post, Harvard Business Review and The Atlantic.
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The demonstration will cover the new emerging fire & life safety monitoring technology for facilities with Fire Pumps.
The demonstration will cover the new emerging fire & life safety monitoring technology for facilities with Fire Pumps. This technology allows for MSFM's to have an overview of all their connected systems while being able to manage them from afar and become alerted of critical conditions within those pump rooms within an instant. During the demo, we will get hands on with some of the different monitoring devices available within a fire pump room, and also walk through a live demo of the software installed in a real facility. This technology has just begun to make its way into the fire and life safety industry within the past few years & has quickly become a game changer for its users.
Seth Bays
Digital Sales Manager
Peerless Pump
Biography:
Seth Bays is the District Sales Manager on the FireConnect Digital Innovation team at Peerless Pump. He has joined the Fire Protection industry after a short career as a Mechanical Engineer post graduating from Purdue University. Seth is responsible in helping lead the digital innovation efforts at Peerless Pump through working with large key accounts and bringing industry advocacy for Smart Connected Fire Pumps. Although new to this industry, Seth brings a fresh perspective on smart devices and how they can be utilized within the pump room to provide useful data to the end user. Seth has a passion for new technology and helping bring it into full adoption within the Industry.