Knowledge Hub

VLE: Outsourcing & Partnerships

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Understanding your Ideal Customer Profile (ICP) is key to driving smarter marketing, sales, and growth strategies. Join us in this session where we’ll explore the Ideal Customer Profile (ICP) and, from a retailer’s perspective, what makes a truly effective ICP, based on real data and insights. Whether you’re refining your outreach, launching a new product, or just want to align your team around the right target audience, this session will equip you with practical steps and tools to identify and reach your best-fit customers.

In collaboration with the ConnexFM YP Committee

Elizabeth Castorena

Project Manager, Store Preservation

Sephora

Michelle Jones

Director, Business Development

SMF Companies

Matthew Davenport

Regional Facilities Manager

Dollar Tree

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VLE: Outsourcing & Partnerships
09/19/2025 at 1:00 PM (CDT)  |  60 minutes
09/19/2025 at 1:00 PM (CDT)  |  60 minutes