Knowledge Hub

VLE: Winning C-Suite Support: Turning Great Ideas Into Business Cases

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Gaining C-Suite support for innovative facility management initiatives is crucial for advancing and sustaining FM operations. This session will guide participants through the essential steps of building a successful business case. We will explore how to identify and align with company strategic direction, corporate  priorities, such as financial performance, operational efficiency, and risk management, ensuring your business case stands out. The session will cover the fundamentals of creating a robust business case, including language and critical information to include for strategic alignment. You will learn how to communicate the impact of your proposal effectively, using persuasive storytelling and data-driven insights to demonstrate the value of your ideas.  Participants will also discover best practices for engaging stakeholders and navigating the complexities of executive decision-making processes.

By the end of this session, attendees will be equipped with the tools and techniques needed to present their ideas confidently and strategically, increasing the likelihood of receiving C-Suite endorsement.

Janet Cooper

Janet Cooper

Strategic Initiatives

Hero Facility Services

Janet is a seasoned leader in Facilities, Property and Asset Management with more than 32 years experience in Commercial and Retail properties across the United States, Canada and Australia. 25 of those years were with Savers/Value Village thrift stores. She is currently serving as the driving force behind Strategic Initiatives at Hero Facility Services, LLC. Her comprehensive skill set includes strategic planning, team building, vendor management, critical thinking, program and project management, budgeting, asset management, and effective communication with all company stakeholders.

Janet’s commitment to excellence extends beyond her daily responsibilities. She has actively contributed to the industry by participating in Connex (formerly PRSM) since 2003. She has served on the Board of Directors for multiple organizations, showcasing her dedication to shaping the future of Facilities and Asset Management. Moreover, her involvement with the Canadian Council for Connex underscores her international perspective and commitment to advancing best practices in the field.

In a dynamic career spanning over three decades, Janet Cooper has not only demonstrated her proficiency in navigating the complexities of Facilities Management but has also played a pivotal role in shaping industry standards and fostering collaborative initiatives.

Babita Singh

Babita Singh

Project Manager, Building Services and Energy Solutions

The Home Depot

Babita Singh is a results-oriented project manager with a strong track record in vendor relations, personnel training, and team building. Specializing in facilities management and project management, she is a member of the ConnexFM Canada Council that excels in new facility construction, vendor evaluation, and asset management, while also focusing on business planning and employee performance monitoring.

Marcia O'Connor, AMFM

Marcia O'Connor, AMFM

President & Founder

AM FM Consulting Group Inc

A strategic minded  leader, mentor and educator with more than 20+ years of progressive experience in corporate real estate, asset management, and facilities management. Marcia has impressive credentials in providing advisory services, adult education, and career planning. Marcia has a deep passion for working in high-energy, fast-paced growth companies and professionals in the non-profit, private, and public sectors in making a lasting impact.   

Kyle Bird

Kyle Bird

B2B Marketing Director

Mysa

Director of Marketing at Mysa HQ, is a technology leader and strategistspecializing in energy management solutions for facility management with nearlya decade serving the building technology industry. With hands-on experiencehelping organizations modernize operations through innovative solutions,data-driven insights, and workflow automation, Kyle bridges the gap betweencomplex technical capabilities and real-world facility needs.

Jeremy Lombardo

Jeremy Lombardo

Facilities Manager

Neighborly Pharmacy

Jeremy Lombardo is an accomplished Facilities Manager with extensive experience in operations, vendor relations, and fleet management. Currently serving as the Facilities & Fleet Manager at Neighbourly Pharmacy Operations Inc. since 2024, Jeremy champions a safety-first culture, collaborates on preventative maintenance programs, and cultivates key vendor relationships to support approximately 300 retail pharmacy locations.Previously, Jeremy held the role of Manager, National Operations/Facilities & Vendor Relations at the same company from 2018 to 2024, where they fostered vendor relationships, developed scalable accounts payable systems, and designed standard operating procedures. Jeremy's career also includes roles such as Operations Coordinator at Rx Drug Mart Operations Inc., Banking Advisor at Royal Bank of Canada, and various positions at Ally Credit/GMAC.Jeremy holds a Bachelor of Arts with Honours in Economics & Philosophy from York University and a diploma in International Business-Logistics & Administrative Studies from Seneca College.

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VLE: Winning C-Suite Support: Turning Great Ideas Into Business Cases
10/17/2025 at 2:00 PM (CDT)  |  60 minutes
10/17/2025 at 2:00 PM (CDT)  |  60 minutes