What does it mean to self-perform, outsource, or operate through a hybrid service model? ​Join us for the first session in this three-part series as we establish a foundational understanding of each approach, explore how they function operationally, and examine the key differences in service delivery, accountability, communication, and execution. 1 of 3 part series

This session will provide facility leaders with a clear business case for inclusive leadership, showing how equitable practices reduce turnover, improve engagement, and build resilient teams. Participants will explore real-world examples, calculate the costs of disengagement, and leave with practical tools to measure and strengthen inclusion in their own organizations.

In Part 2 of our elevator modernization series, we’ll explore common repair challenges, strategies for navigating obsolescence, and key considerations for planning ahead. Join the conversation to learn how you can better prepare for aging equipment and make smarter decisions about your elevator systems.

Attendees will leave with a clear picture of what they own in the compliance process, a daily cab checklist they can put to use the next day, and the confidence to catch the low-hanging fruit before it becomes a citation. Part 1 in a 2 part Foundational Learner Level series

Together, we'll explore how considerations such as geography, trade specialization, speed to service, scalability, customer expectations, and operational goals shape sourcing decisions, while sharing real-world experiences from both sides of the industry. 2 of 3 part series

This virtual roundtable takes that real-world document and works through it live. Attendees are encouraged to bring their own Orders to Comply or past inspection reports as pre-work. Together, we’ll go line by line through the most common violation types and classify each one: building responsibility, elevator company responsibility, or shared — and why. Part 2 in a 2 part Foundational Learner Level series

Join an open discussion on the metrics and practices that define successful partnerships. Part 3 in 3 part series